Returns and Refunds | Buy LED Shoes Online - Light And Lighting Shoes
Our returns refund Process Light Led Shoes
Please complete the form below to request an RMA number.
At Lightingshoes.com, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help! Please review our returns and refunds policy below.
Returns
We accept returns under the following conditions:
Items must be returned within 30 days of delivery.
Items must be unused, in their original packaging, and in the same condition as when you received them.
Proof of purchase (such as a receipt or order confirmation) is required for all returns.
Refunds will be processed to your original payment method within 7-10 business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
Exchanges
If you need to exchange an item (e.g., for a different size or color):
Contact our customer support team at [email protected] to initiate the process.
Exchanges are subject to stock availability.
How to Initiate a Return
Email us at [email protected] with your order number and reason for return.
We will provide a return authorization and instructions.
Pack the item securely and ship it to the provided return address.
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Defective Items
If your item arrives damaged or defective:
Contact us at [email protected] within 7 days of delivery.
Include photos of the damaged item and your order details.
We will arrange for a replacement or refund at no additional cost.
Need Help?
If you have any questions about our returns and refunds policy, feel free to contact us:
Email: [email protected]
Phone: +91 - 9485998907
We’re committed to making your shopping experience with Lighting Shoe smooth and enjoyable!